Privacy Policy

Last updated: December 15, 2025

1. Introduction

Welcome to Hyreel. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI video creation platform.

By using Hyreel, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account information (name, email, password)
  • Profile information and preferences
  • Payment and billing information
  • Content you create (scripts, videos, media)
  • Communications with our support team

2.2 Automatically Collected Information

When you use our service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (features used, time spent, interactions)
  • Cookies and similar tracking technologies
  • Log data and analytics information

3. How We Use Your Information

We use your information to:

  • Provide and maintain our AI video creation service
  • Process your payments and manage your account
  • Improve and personalize your experience
  • Train and improve our AI models
  • Send you updates, notifications, and marketing communications
  • Provide customer support and respond to inquiries
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. AI and Machine Learning

Hyreel uses AI technology to generate and edit videos. When you use our AI features:

  • Your content may be processed by our AI models to generate videos
  • We may use aggregated, anonymized data to improve our AI models
  • We do not use your personal videos to train our AI without explicit consent
  • You retain full ownership of all content you create

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our platform
  • Payment processors to handle transactions
  • Analytics providers to understand usage patterns
  • Law enforcement when required by law
  • Business partners with your explicit consent

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and backups

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your content
  • Opt out of marketing communications
  • Disable cookies in your browser
  • Object to certain data processing

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal or security purposes.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws, including GDPR and CCPA.

10. Children's Privacy

Hyreel is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of Hyreel after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Privacy Policy - Hyreel